Do you have any Questions about Mondaine?

You have asked, we answered! Find your online help and support here. Browse through our responses, files, and related videos.  (P.S. – Looking for HELVETICA replacement straps? Click here!)

Choosing the correct Mondaine watch Strap – Part 1

Sep 16, 2014

PDF Download + Training Video 1                                (Download the PDF File) How to choose your Mondaine watch strap correctly? // In this three part video training I will walk you through that exact process. You will learn: • How to Get the  right size for your watch strap  • Understanding the type...

Is my Mondaine waterproof?

Aug 12, 2014

No!  But it is water resistant. Water Resistant is a common mark stamped on the back of wrist watches to indicate how well a watch is sealed against the ingress of water. It is usually accompanied by an indication of the static test pressure that a sample of newly manufactured watches were exposed to in a leakage test. The test pressure can be indicated either directly in units of pressure such...

The hands on my Mondaine clock are bent.

Jul 04, 2012

This is an occasional problem usually associated with moving home and the clock getting knocked. Mondaine produce a high quality product at quite a reasonable price, but the engineering and design challenge in replicating the look of the actual station clock has presented some problems for Mondaine.  The second hand has, as you know, a large spot on the end which replicates the signal used by...

Our favourite replacement Mondaine watch straps

Finding the Authentic Mondaine Swiss Railway Watch Strap - it's easy. Simply click on Watch Straps on the top menu for a guide. To see the full selection of straps - click on SHOP above.

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First Class UK postage –  In stock items 24 hour service.
International Tracked/Signed Postage - Estimated between 7-10 days.

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Phone: 03330 116116  (local rate).

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The Swiss time icon Ingenuity and simplicity are the elements, which often distinguish an attractive piece of design from a truly iconic design classic. - Mondaine